Unplanned electricity outages can happen suddenly and without warning. If you experience an electrical emergency or fault you should report it on 13 10 93. Current unplanned and planned outages can be seen here: Evoenergy Emergencies Faults and Outages. The best thing to do in these situations is be patient as unplanned outages may take a few hours to fix, however, there are still things you can do to help.
If you see damaged Evoenergy electricity infrastructure, please report it by calling 13 10 93. Damaged infrastructure includes powerlines and poles, substations, or trees that have fallen on them. Pinpointing exactly where the fault is lets us repair it sooner and restore your electricity. It’s also important to report any electricity supply interruptions like flickering lights or ‘brown outs’.
Gas outages can be seen here Jemena Gas Outages. Please note that there may be a slight delay in displaying this information on the website.
If you see damaged Evoenergy gas infrastructure, please report it by calling 13 19 09. Damaged infrastructure includes gas meters and gas pipelines. Pinpointing exactly where the fault is lets us repair it sooner and restore your gas.
Water and sewerage supply outages or discolouration issues can be checked with Icon Water Emergencies, faults and outages.
An outage is a temporary disruption to your water supply. These may occur for a range of reasons including necessary maintenance to the networks, construction work or damage to the infrastructure.
For urgent enquiries about outages or to provide information that may assist our staff to restore water and sewerage services, please contact Icon Water Faults and Emergencies on 02 6248 3111 and select option 1.
To check on any Internet outages you must check your Internet Service Providers outages page.
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