SERVICE ONE is a customer-owned financial services provider - owned by the people who save and borrow with us. Our local approach means we can react faster to Members' needs, and we're known for our personal, friendly approach. SERVICE ONE offers a range of financial products and services including a full range of housing loans, personal loans, credit cards, deposit accounts, investment products, insurance, financial planning services and more.
Anyone can become a Member of SERVICE ONE and opening a membership with us is just like opening an account at another banking institution - the only difference being you will be required to purchase a Member share ($10) and adult and junior (for those under 18 years of age) shares are available.
SERVICE ONE is committed to the financial well-being of Members. Every Member is a shareholder, with an equal vote and say in how we are run. This means we are not subject to pressure from external shareholders to increase our profits.
SERVICE ONE offers a vast range of banking products and services, including:
Or if you’re after a more complete solution to your banking and you want to take advantage of additional discounts and benefits, a banking package solution may be what you’re after. We have options for homeowners and those investing.
To find out more information, visit our website. Please keep in mind terms and conditions apply to these products and services and details are available in-Branch or online.
Whether you’re looking to move your transactional banking or refinance your loan to get a better deal, we can assist with this process. This includes identifying regular payments to move over to your new SERVICE ONE account or dealing with your existing lender to refinance your loan. There’s a reason why we've achieved a 95% overall Member satisfaction so discover it for yourself today.
"The performance of continuous improvement is evident and especially with branch staff and their knowledge and prompt, friendly attention that is displayed."
"I think the idea of community banking is an ideal concept for me - I have been a member for over 30 years and have never once had a cause for complaint - which is a lot more than I can say about other banks I have approached."
"I will always use your services - keep up the good work."
"I have been a member since 1968 and will continue to be, and have never considered going elsewhere because of the friendly and knowledgeable help and service the staff have given me over those years"
"I am happy with all the services I use and I like how friendly the staff are."
"I've been a long time member because I feel you've been open and transparent in business matters, your services have been flexible enough to suit varying needs and changes during my life, and I continue to trust you."
"The service is the best I have ever received from any financial institution. When establishing my home loan, accounts and credit card, all the staff involved were professional, prompt and knowledgeable and gave me their name and direct number to contact them when needed."